• Noted for self-motivation, embracing new ways of working, and ability to thrive in ambiguity to keep projects progressing as workflow is defined
• Excellent collaboration & stakeholder relationship building skills, increasing efficiency and effectiveness
• Expert in creating/maintaining complex project plans and processes, leading to greater understanding of project objectives, strategy, and scope
• Project Management Professional Certified and in good standing
• Smartsheets, Wrike, Slack, Google Suite, JIRA, Basecamp, Trello, Sharepoint, Alfresco, Microsoft Office (including Word, Excel, Powerpoint, OneNote, Outlook, OneDrive, and Teams), Adobe Creative Cloud, Skype, Box, Dropbox, Basic HTML and CSS, Mac OS, Windows
Digital Content Project Manager, Cengage, National Geographic Learning June 2020 - Present
Creative Project Manager, EF Go Ahead Tours 2019 – 2020
• Assessed project proposals for feasibility, schedule, budget, resources, and priority
• Managed all aspects of digital and print marketing materials for the in-house brand team, from ideation through production, ensuring accuracy and on time delivery of all deliverables (deliverables included: 56-page catalog, postcards, brochures, emails, web assets, static/animated social posts/stories, banner ads, videos)
• Documented complex project processes, resulting in quicker turnaround and increased stakeholder confidence
• Collaborated with, and maintained effective communication between, internal teams (marketing, creative, sales, engineering, operations) and external vendors
• Drove engagement and adoption of new project management program
• Facilitated quick and creative project pivots when the travel industry started to be affected by the spread of COVID-19
Content Producer (Project Manager), Pearson Higher Education 2014 – 2019
• Discovered, tested, and documented best practices for prototyping digital products
• Created and maintained development and production schedules and budgets for multiple simultaneous projects
• Managed all editorial and production aspects of two first edition Applied Science projects (digital Anatomy & Physiology course/print Microbiology textbook, both with budgets over $1 million)
• Managed budget of $1.4 million spanning more than four years, producing highly regarded digital physiology tutorials
• Held all key stakeholders accountable to the project scope and their roles/responsibilities (including offshore/domestic vendors, software engineers, marketing, operations, designers, rights/permissions managers, authors, and editors)
Project Manager, Pearson Learning Solutions 2011 – 2014
• Developed and managed schedules, budgets, execution, delivery, and communication for over 110 custom textbooks in 2012, with 100% on time delivery
• Acted as point of contact for all stakeholders throughout project life cycle (Sales, Rights, Creative, Quality Assurance, Manufacturing, authors, offshore/domestic vendors, and customers)
• Developed and managed an 18-book series with combined estimated revenue of $10 million
• Created process documentation detailing complex manuscript markup for department-wide use, increasing efficacy and standardizing outputs
Senior Editorial Assistant (Neurology), UpToDate, Inc. 2007 – 2011
• Maintained a backlist of 400 digital articles on Neurology, ensuring accuracy for style, grammar, spelling, and cohesive author voice
• Managed the workflow of physician editors, authors, and peer reviewers, both in-house and external
• Evaluated and processed requests for need-based donations of UpToDate software and online access
• Project Management Professional (PMP) Certification Obtained 2020
• Bachelor of Arts; Worcester State University, Worcester, MA 2003 – 2007
Major in English with a concentration in Writing; Minor in Political Science
Magna Cum Laude; Commonwealth Scholar; Member of Lambda Iota Tau (literature honor society)